Last update: August 2024

At The Jersey Padel, protecting your personal data is a priority. This privacy policy informs you about how we collect, use, store and protect your personal information when you use our site www.lemaillotpadel.com.

1. Data controller
The person responsible for processing the data collected on the site The Jersey Padel East :
TC Group France
Thibaud Cerdan, micro-entrepreneur
SIRET: 790 448 724 00035
Head Quarter 160 rue du Gendarme Veilex, 83600 Fréjus, France
Contact : contact@lemaillotpadel.com

2. Data collected
We collect several types of personal data when you interact with our site:

  • Your Contact Details : name, first name, email address, telephone number.
  • Informations de livraison : delivery address, billing address.
  • Payment information : bank details (via secure payment services Stripe et PayPal).
  • Order history : details of products ordered and customizations made.
  • Navigation data : cookies, IP address, connection data.

3. Use of data
The data collected is used for:

  • Process and manage your orders.
  • Ensure delivery of products.
  • Inform you about the status of your order via Colipala.
  • Manage any disputes or claims.
  • Improve your user experience on the site.
  • Send you promotional offers if you have given your consent.

4. Data retention
Your personal data is kept for the period necessary to fulfill the purposes for which it was collected. Beyond this period, it will be archived for evidentiary purposes in compliance with legal limitation periods or will be anonymized.

5. Sharing of data
Your data may be shared with third parties in the following cases:

  • Service providers : for delivery of orders (La Poste, Colis Privé, FedEx) and payments (Stripe, PayPal).
  • Legal obligations : if required by law or to respond to a legal request.

6. Data security
We implement all necessary technical and organizational security measures to protect your data against loss, unauthorized access, disclosure or modification.

7. Your rights
In accordance with the GDPR, you have the following rights regarding your personal data:

  • Permission to access : obtain information about the processing of your data and receive a copy.
  • Right of rectification : request the correction of your data if it is inaccurate or incomplete.
  • Right to erasure : request the deletion of your personal data.
  • Right to limitation : restrict the processing of your data in certain cases.
  • Right to portability : receive your personal data in a structured and commonly used format.
  • Right of opposition : object at any time to the processing of your data for reasons relating to your particular situation.

To exercise these rights, you can contact us at contact@lemaillotpadel.com.

8. Cookies
The site The Jersey Padel uses cookies to improve your browsing experience. You can configure your browser to refuse cookies or to warn you before accepting them.

9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

10. Contact
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at contact@lemaillotpadel.com.